Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📣 New Feature! Watch Them Grow With Smart Sheets
Did you hear about our new feature? Now, with the measurements you've taken using Nanit Smart Sheets you can watch your baby grow over time, right in the Nanit app.
Watch Them Grow creates a montage of snapshots taken when measuring your baby's height with Smart Sheets so you can watch your little one grow before your eyes, and save it forever.