Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Camera Angle
The camera angle leaves the crib skewed and doesn't give a straight down shot of where our daughter will be like it shows on all of the advertisements. Our camera is mounted to the wall and tilted as far down as it will allow with the crib pushed up against the wall. Suggestions would be greatly appreciated.