Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
📣 View the live stream on your M1 Mac!
Did you know you can view your Nanit live stream on an M1 Mac!? 🤯
If you have an Apple Computer with an M1 chip, you have the option to download the Nanit App! Check out the list of applicable computers here: Mac computers with Apple Silicon.
To install the Nanit app on your M1 Mac, navigate to and download the Nanit app in the App Store: