White Noise Issues

gillianp
gillianp Member
edited November 2021 in Camera & App

Hello,

Has anyone had any issues with the white noise function changing volume settings during the night?

. We had an incident last night where the white noise switched on and off at full blast - which consequently significantly upset my little one

thanks, Gillian

Comments

  • Yes! This happened to us last night. My baby didn't wake up with the volume change and my camera stream had disconnected in the night so I didn't notice until the morning. I have no idea how long it was blasting her little ears at full volume. This is so dangerous!

  • Melanie
    Melanie Nanit Team

    @gillianp and @amandalevy42 We have identified the issue that is causing the irregularities with the White Noise feature.  Our team is currently working on a fix.

  • Melanie
    Melanie Nanit Team

    @gillianp @amandalevy42  I've just received an update that we deployed a fix that should resolve the night light and white noise/nature sounds issues you have been experiencing. If you notice any strange behavior moving forward - please let us know by reporting it to us.