Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).
📣 New Feature! Auto-Detect Breathing Wear
Did you hear about our new feature? We've made an update on how to start your Breathing Motion Monitoring session! 😄
Now when you tap the lungs icon in the Nanit app to start a Breathing Motion Monitoring session, it will automatically initialize the monitoring session without leaving the live screen. No more need to position the circle and tap “Start” to begin your session!