Not displaying temperature

Alexmac320
Alexmac320 Member
edited April 4 in Camera & App

my camera is not displaying temperature or humidity %? I just started using it 2 days ago and both of these numbers/this feature has never shown up. Help?

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Alexmac320,

    We appreciate you posting on the community with the issues you're experiencing. I'd suggest for you to try to remove the camera from the Multi-Stand or the Floor Stand for a few minutes and then plug the camera back into the stand. When you re-attach the camera, please make sure that camera is plugged in properly since the temperature and humidity readings come from the stand itself.

    Let us know if you still have issues with the temperature and humidity reading not working properly and other troubleshooting steps you have tried so far.