Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
How do I shorten floor stand without physically cutting cable and doing a diy patch?
I need to get the camera closer to my baby's bassinet but can't seem to do this without cutting the cable to remove one of the tubes and then patching the cable again?
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