Camera not connecting after power outage

We had a power outage last night and since then the camera has not reconnected. I confirmed that it is receiving power and tried a hard reset, but the nightlight has not flashed, so I cannot pair. It seems others are having the same issue. How can this be fixed?

Answers

  • NanitMackenzie
    NanitMackenzie Community Moderator, Nanit Team

    Hi @caufic, I'm sorry that you are having trouble with your Nanit after the power outage. I am going to have our support team reach out to you directly with some additional questions as it sounds like you have tried the initial troubleshooting steps already!