White Noise and Light randomly turning off

Hello,

I had the nanit plus and it worked great. i switched over to the Pro when it came out and i feel like i been having constant issues. One with the recording being reduce to 7 days to 3 days as a free basic user.

Although, the main concern is that since the switch when I have the White noise activated and or the light after awhile it randomly turns off, and my baby will wake up from the sudden change of white noise to zero silence. is anyone else having this issue? and or have you figured out how to fix it? never had