Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Installing Nanit on a sloped ceiling
The ceiling over my son’s crib is slanted - can I still use the nanit wall mount? See photo attached. Should I still mount it at 66 inches - will it come too far out to work?
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