Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648 to open a ticket. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).
Details and RSVP information here
-Strive for a Parenting Partnership (Keynote 6/7 @ 7PM EDT)
-Fight parental burnout (AMA through 6/7)
-Analyze your Nanit data for family wellness (AMA through 6/7)
-Conquering Self-Doubt
(6/13 @ 7PM EDT)
Will we ever see an "XL" sleep band size?
Our 13 month old is 99th percentile for weight and 93rd percentile for height. He has a healthy belly and the large bands barely hold on without us pre-stretching them quite a bit. Sometimes they pop off over night.
The L bands say 3-24 months and up to 30 pounds on them. Can we pleeeease have an XL or an extension piece like airlines have for larger passengers. 🙂