If your request is urgent, please reach out to help@nanit.com and we will follow up with you when we return on Friday, December 27th.
Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Sleep data access as file
First of all nanit is amazing. Thanks for the device. First time personally i see human pose estimation and facial recognition put to real world use case (hope nanit gives more importance to privacy for data used in training).
I am a data scientist and would love to visualize my child's sleep data with other tools. Can we have access to baby sleep data as a file. I would appreciate it greatly.