We'd like to gather more information from you with your camera(s) not getting any sound:
We hope to hear from you soon!
@NanitMelanie we are experiencing the same issue. We had our first camera, added the second one and ever since we don’t get proper sound. With the new camera. We Have done the suggested troubleshooting, reset and followed all the directions and we still don’t get sound.
Thanks for reaching out to us about the sound not working on your new camera and providing all the troubleshooting steps you have tried so far. Have you also tried uninstalling the Nanit app, rebooting your phone device, and reinstalling the app to see if that might help?