Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Nanit insights for two cameras
Hi there, if I have currently have two cameras and then purchase another one, will I get the nanit insights for free for the first year like I did originally?
Second question, if I purchase nanit insights and then buy another camera, are my nanit insights subscription connected to both cameras?