Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
The split screen stopped working all of a sudden
My wife and I liked our first nanit pro so much when our three-year-old daughter was born that we got a new one for our 4 month-old baby and everything was going great as usual until yesterday, when the split screen function in her iphone stopped working - it only shows one camera at a time, even though it still