Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

White noise not working

edited March 2023 in Camera + App 18 comments

Hi - I’ve tried everything to get our nanit white noise and sounds to work, no luck. Restarted camera, reinstalled app, etc. any solutions I’m not seeing? On vacation and this is. Much needed.

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