Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
📣 New Feature Launch: Picture in Picture (iOS/iPadOS) is here!
Multi-taskers and super scrollers, unite! Our team is super excited to announce the launch of one of our top requested features - Picture in Picture (PiP) for iOS and iPadOS devices on version 15 and above! It’s easier than ever to keep your eyes on your little one while doing ~literally everything else~ on your device like checking your email