Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
Delayed Notifications
Is anyone else having an issue with really delayed notifications recently? For example, one of my daughters was just fussing and we had to help her back to sleep. After we’d gotten her settled, I got a notification on my phone saying there was movement in her crib. I clicked it thinking she was currently moving around again only