Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

nanit camera wifi name or mac address

edited June 2022 in Camera + App 191 comments

I am trying to find what is the mac address of the nanit device or the name assigned to nanit camera when connected to wifi network.

This helps with setting up iot network properly

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