Nature Sounds Not Working

cj22baby
cj22baby Member
edited May 24 in Camera & App

The nature sounds function has randomly stopped working. We use the white noise for all naps and bedtime. We have tried unplugging both from the wall and stand, disconnecting and reconnecting our wifi, etc, and can’t figure out why it won’t work. Everything else on the app and camera is functioning. Nothing had changed. Please help us know how to fix asap so we can all get back to sleep!

Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hey @cj22baby,

    Thanks for posting on our community about your concern. Have you checked if the volume is on max (not on mute) through the Nanit app when choosing which nature sounds you want? Have you also tried uninstalling the Nanit app, rebooting your phone device, and reinstalling the app to see if that might help as well?

  • cj22baby
    cj22baby Member

    We we have done all these things. Gave up and purchased a Hatch.