Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

How many people can use the app to see the baby?

edited May 2022 in Camera + App 27 comments

How many people can use the app to see the baby? For instance, if my mom is baby sitting, can she just download the app, sign in to our account and see the baby?

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