Insights requirements changed?

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Answers

  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Dunit978,

    I sent you a private message for some possible workarounds for your multi-stand!

  • Noories
    Noories Member

    Hi @NanitMackenzie

    Also interested in the multistand workarounds. It does randomly work for me too and when it doesn’t I frantically start moving it in all possible directions to get it to work again. Please help?

  • Noories
    Noories Member

    Hi @NanitJessica

    Also interested in the multistand workarounds. It does randomly work for me too and when it doesn’t I frantically start moving it in all possible directions to get it to work again. Please help?

  • NanitMackenzie
    NanitMackenzie Community Moderator, Nanit Team

    Hi @Noories - just sent you a message!

  • raaaaandi
    raaaaandi Unconfirmed, Member

    Can you please also private message me with your advice?

  • Sarahd
    Sarahd Member

    Our multi-stand inconsistently shows insights. Sometimes it captures everything and sometimes it doesn’t even acknowledge us being right in front of the camera, talking. We’ve had to use the multi-stand for the past few months and will have to continue using it for a bit longer and it’s been very frustrating not to be able to track our little one’s sleep. Can I also get the “workarounds” enabled, please?

    Thank you!

  • Sarahd
    Sarahd Member

    @NanitJessica @NanitMackenzie

    Would you please send me the workarounds as well? Thank you!

  • @NanitJessica @NanitMackenzie

    Hi! Would you be able to send me the multistand workaround as well. Thank you.

  • @NanitJessica could you please send me a message with the "walkaround" which will enable sleep tracking when using the nanit cam with the multi stand. Thanks.

  • @NanitJessica can you please send me a message too? I just got the multi stand today and very disappointed with no analytics either.