Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

Video history - not everyone has it

edited April 2022 in Camera + App 12 comments

My husband and I bought the nanit when I was in my first trimester. Now that I’m giving birth in a few weeks, he installed the cameras (2 for twins) on the weekend. I thought there would be a feature where you can view the video history only to learn this morning it’s for premium only. I find this really


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