Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to help@nanit.com or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).

📣 New feature! Care Logs

edited June 4 in Camera + App 14 comments

One less tracker, one more moment back.

Meet Care Logs, our newest all-in-one solution for you to enter + track routine activities (feedings + changes) in the Nanit App, easily shared with caregivers for a snapshot of baby's wellness. With the latest iOS app version (Android coming later this week!), you can track:

  • 🧷Diaper changes
  • 💧Nursing sessions
  • 🍼Bottle feedings

No need to navigate to another app or bother with a hand-written journal. 

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