Is anyone else unable to renew their Insights Basic plan?

in Camera & App 6 comments

My Insights Basic plan that I got free with the camera has expired today and I would like to renew it. I'm not interested in upgrading to Premium or Ultimate as I feel 2 days is enough.

Annoyingly you can't renew Basics on the app which I think is not great from Nanit tbh, a lot of people may mistakenly think they have no choice and end up paying double what they actually need/want to. I've followed the advice I've seen on here and tried to renew it online but the only way I can see to do it is by gifting a subscription through my own account, and every time I try it just says it's failed. I am scared to try if either of the other two work just in case it charges me for

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