Multi stand and analytics

The multi stand provides a much better view of my baby’s crib.. as the floor stand has caused many false red alerts if we do not alter the height of our furniture. Now that we have been using the multi stand we have no access to sleep insights and other info… is there no way to achieve this without using the floor stand? It seems ridiculous to spend the money on the nanit and pay the subscription for it to be a video monitor and nothing else because of the stand it’s on. Is there a work around for this? Or is there something in the works for a future fix?

Answers

  • Melanie
    Melanie Nanit Team

    Hi @Sgallagher12 great question! The multi-stand does not provide the same birds-eye view as the floor stand, which is why (currently) insights does not work with the multi-stand. However, we do have a few workarounds that we would be able to enable for you - I am going to have a member of our support team reach out to you and walk you through some of the options!