Nanit connectivity issues after moving to new house

We just moved into a new house and got a faster internet but now our camera is having connectivity issues. I’ve tried unplugging it and plugging it back in, adding the camera again, upgrading the app and logging back in. I don’t know what else to try. Anyone have any suggestions?

Answers

  • Melanie
    Melanie Nanit Team

    @Ahall It sounds like you have gone through our troubleshooting steps - since you have a new set up, it probably will be helpful to have a member of our support team take a closer look to make sure we can figure out the issue and resolve it as quickly as possible!