White noise randomly increasing volume?

We’ve been using 2 cameras for over 5 months and over the last weeks or so, randomly, late in the evening, after our daughter is sleep, the nature sound/white noise which we keep in all of the time, randomly increases to 100%!!! Of course our daughter wakes up screaming at the top of her lungs!

Is there a fix for this? Will Nanit be sending out an update because we have stopped using this feature completely until this is resolved.

Answers

  • Melanie
    Melanie Nanit Team

    @Djca33 We have identified the issue that is causing the irregularities with the White Noise feature. Our team is currently working on a fix.

    We will be sure to provide updates as additional information becomes available.