Pair button doesn't work

We received a Nannit camera as a gift, I just went to set it up and the pair button doesn't seem to work. No nightlight comes on when I press it. They also don't have a copy of the receipt, any suggestions?

Answers

  • Do you see a small hole in the camera? Grab a paper clip and press the master reset button for 10 seconds. After a couple minutes it should start flashing