Connectivity issues

We have had our Nanit for almost 5 months now and while occasionally we have had issues with connectivity, these have always been resolved through the troubleshooting guide. This past night, the camera will not stay connected for more than 30 minutes at a time and all the troubleshooting tips are failing us. We absolutely need the camera working reliably. Help!!

Answers

  • Melanie
    Melanie Nanit Team

    @MKV Thank you for posting here and I am sorry that you are experiencing these connectivity issues! I have escalated this over to our support team so they are able to take a closer look at your camera and find a resolution. They will be in touch soon!