Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday).

Can you guys please bring back the monthly plans?

in Camera + App 1 comment

I know posting here probably won't matter. But I've had the monthly Insights plan for 16 months, since my little one was born. I've enjoyed using the app everyday and have captured some really great moments.

But I forgot to update my card when it expired, so my plan ended abruptly, understandably. But when I updated my card to restart it, I saw you guys recently took away the monthly option. Now we have to pay for a year up front. I can't afford that and I am really bummed because I used Insights everyday. It

Join the conversation!

Sign In

To view full details, sign in.


Don't have an account? Click here to get started!