Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.

You also have the option to contact the Nanit Support Team by completing the contact us form, emailing to [email protected] or dialing 1-866-696-2648. The support team is available from 11 AM-9 PM EST on weekdays (Monday to Friday) and 12-9 PM EST on weekends (Saturdays and Sundays).

Nanit insights subscription

edited March 20 in Camera & App 5 comments

Hello, if I sign up to an annual subscription and cancel in a 3 months time, will I be refunded for the part of the year I didn’t use ?

it says cancel any time but not sure what this means ?

can’t see an option to sign up monthly

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