Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.


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Nanit feature not working

edited January 10 in Camera & App 14 comments

Hello, I have recently purchased Nanit Pro Camera with Flex Stand. The first impressions are good except that a major feature does not work.

When opening dashboard on the mobile app, it says that it is not available with multi stand. I do not understand why it cannot show the sleep tracking from the flex stand when even the breath monitoring works well.

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