Nanit not recording the first 2 hours of sleep

I have my settings as bedtime window is 6-8pm. The next day the log starts at 10pm and misses the bedtime window. What other extra settings should I adjust? Thank you.

Comments

  • Melanie
    Melanie Nanit Team

    @Juan A member of our CS team will reach out to you directly so they can take a closer look at your camera - that way we can make sure we identify what exactly is causing this for you.

    For others who may be experiencing this - it could be caused by the camera being turned on right before putting the baby down or that the baby is being put down too early, right outside of the bed time window. 

    You'll be hearing from us soon, @Juan !