The Wi-Fi button on the nanit is stuck so won’t allow me to pair with the network

Lweb Member
edited June 30 in Camera & App

How do I fix the Wi-Fi button. It seems to be stuck in and I can’t push it to connect the device with my wifi



  • NanitJessica
    NanitJessica Community Moderator, Nanit Team

    Hi @Lweb,

    Thanks for taking the time to post on the community! If your Wi-Fi button seems stuck and you're unable to push it, the support team will be able to look into it further and see what they can do to assist.

    It looks like you already have an existing ticket on our system. I've informed the support team about your ticket and they should be reaching out to you via email after they finish reviewing your ticket.