Best Of
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Re: Microphone connection failed when using WiFi
Hi @dxbydt – I’m really sorry to hear you’ve been experiencing this issue, and I completely understand how frustrating and disappointing this has been. I’ve gone ahead and opened a support ticket for…1 -
Re: Bath time tip
Hi @CarlyPrince I connected with Dr. Barnett - our VP of Clinical Research who wrote all of these tips and she shared the following to clarify: we just want to make your life a little easier and have…1 -
Re: In the last few weeks my camera is disconnecting MULTIPLE times during the night!
Hi @Jesswoods23 — Thank you for reaching out and posting to the community. I’m so sorry you’ve been dealing with these disconnection issues—especially when it impacts sleep tracking. That’s dot the e…1 -
Re: 📣 New feature! Care Logs
@sabrina1111 glad you are liking them so far and thanks for sharing this feedback! I've passed it along to our team as we continue to iterate on the new feature.1 -
Re: Machine emits constant electrical noise
Did you ever get this resolved? Ours does exactly the same thing. A faint, high-pitched electrical whine/buzz any time the unit is switched on at the base. It doesn’t matter whether it’s plugged in o…1 -
Re: Internet keeps disconnecting
Hi @emilyjkoehler— Thank you for reaching out and posting to the community. I’ve opened a support ticket for you so our team can look into this issue and help assist. You’ll be hearing from us shortl…1 -
Re: White noise not working
hello I have same issue Just stopped working A shame that this is a common problem There must be a way to share a fix1 -
Internet keeps disconnecting
all of a sudden for the past few days the nanit is constantly refreshing and reconnecting "getting video stream" on my iPad . we have put it on its own dedicated wifi band, ive reinstalled …2 -
Camera
Can I just buy an extra camera?1 -
Re: Help! 4mo baby fights sleep
Hi there, I’m sorry you’re going through this rough period with your baby—it sounds exhausting and frustrating. A few factors are likely contributing to the frequent wake-ups. First, your baby was us…1
