Best Of
-
No red alerts when it does not detect baby breathing
I bought this camera because I thought it would red alert me to when the baby stopped breathing but I’ve woken up and checked my phone to see just a notification that the camera could not detect baby…2 -
Re: Internet keeps disconnecting
Hi @Bridgettem and @Kbb730, Thank you both for reaching out and sharing what you’re experiencing. I’m so sorry for the frustration this is causing—this definitely isn’t the experience we want you to …1 -
Re: Delete extra baby name on my account
@NanitMelanie thank you! That worked!1 -
Re: Delete extra baby name on my account
Hi @gvfattaleh and @GordonMom you should be all set! Thank you1 -
Re: 504 Authentication Error
What is the solution to this issue? I have had the same problems and I cannot find anything that works.1 -
Re: Broken floor stand
Hi @LM_Mummy thank you for posting here, I'm sorry your stand broke! Broken or damaged stands can be replaced in most cases, please send the following to help@nanit.com: A picture of the broken or cr…1 -
Re: Internet keeps disconnecting
We are having the same issue - working fine on our phones but stalled at “getting video stream” on the iPad. Following in the hopes that someone will pop in with a solution!1 -
Video History Not Working
I’m having the same issues with the system reporting no video history available. If I power cycle the camera it will record video history for a few days. Live video and alerts work without issue, eve…1 -
Re: Video History Not Working
Hi @LaconicVerbosity and @mollymccartan thank you for posting here and I'm so sorry you are having trouble with video history! I want to have our team try to roll back your firmware to see if that wi…1 -
Re: Video History Not Working
Nanit Spencer contacted me on ticket #694655 I followed his steps and still have the same issue. How do I get a refund for the milestones plan?1
