Best Of
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Re: 💬 “Ask Me Anything” about Sleep Disruptions with Dr. Sarah Berger
My son just turned 12months. He was doing great with sleeping through the night alone in his crib and taking two naps a day. This week, he woke up at 3am, the next night at 2am and last night at 1am …2 -
Re: Nanit app won't save "Sleep Time" updated times
Hi @Owagner— Thank you for reaching out and posting to the community. Im sorry to hear that you have been dealing with this. Our developers are currently investigating this issue. However, there is a…1 -
Re: Is there any way to disable the share page after taking a screenshot?
Can you please turn it off on my account too?1 -
Re: Microphone connection failed when using WiFi
Hi @dxbydt – I’m really sorry to hear you’ve been experiencing this issue, and I completely understand how frustrating and disappointing this has been. I’ve gone ahead and opened a support ticket for…1 -
Re: Bath time tip
Hi @CarlyPrince I connected with Dr. Barnett - our VP of Clinical Research who wrote all of these tips and she shared the following to clarify: we just want to make your life a little easier and have…1 -
Re: In the last few weeks my camera is disconnecting MULTIPLE times during the night!
Hi @Jesswoods23 — Thank you for reaching out and posting to the community. I’m so sorry you’ve been dealing with these disconnection issues—especially when it impacts sleep tracking. That’s dot the e…1 -
Re: 📣 New feature! Care Logs
@sabrina1111 glad you are liking them so far and thanks for sharing this feedback! I've passed it along to our team as we continue to iterate on the new feature.1 -
Re: Machine emits constant electrical noise
Did you ever get this resolved? Ours does exactly the same thing. A faint, high-pitched electrical whine/buzz any time the unit is switched on at the base. It doesn’t matter whether it’s plugged in o…1 -
Re: Internet keeps disconnecting
Hi @emilyjkoehler— Thank you for reaching out and posting to the community. I’ve opened a support ticket for you so our team can look into this issue and help assist. You’ll be hearing from us shortl…1 -
Re: White noise not working
hello I have same issue Just stopped working A shame that this is a common problem There must be a way to share a fix1
